How do I get support for devices?
Call 1-800-869-8521 or 979-575-5893
Who can I call for after hour support?
You can always call Words+ and leave a message in their support mailbox
Call Teresa Westerbur, 979-575-5893
What do I do if my mouse won’t move or touchscreen won’t work?
Use your on-off button on computer – turn off and let it reboot. Usually this will reset the system and allow everything to work as before.
How do I get into MENU on Say-It! Sam when I have no menu bar?
Hit Ctrl/Alt/F10 on your attached USB keyboard – a pop-up will come up and hold on red square to open menus for about 3 seconds.
How do I change my input method and design on EZ Keys?
Ctrl M will take you to the MENU. In the Menu go to INPUT area to change your input to desired input method. In the DESIGN area you can change the look and style of your on-screen keyboard.
How do I change one single button in Say-It! Sam? (see video under video tab for visual instruction)
Your input method in the MENU must be on mode of Direct Selection on Tap Release.
Hold firmly on the button (cell) that you wish to change – this will bring up the main programming page.
You can change font size, color of button, switch button to different location by draggining, change symbol and action of button.
How do I create a new page in Say-It! Sam?
see video under video tab for visual instruction)
Go into MENU, under area where it says Page Setup – choose Create New – name it (copy from another page in another user if you have one that you really like) and then begin creating your page. REMEMBER: YOU MUST LINK YOUR PAGE AFTER CREATING IT. To link your page that is in the Jump to area on your main programming page.